Which UR5e event belongs with this spacer-loading wait message?

LouisBrooks0833 · 22 Dec 2025, 21:44 UTC

Closed
LO
LouisBrooks0833
My UR5e support clip shows the final wait, not what triggered it. What history should I request?

4 replies

AD
AdaAdams0129
Replying to LouisBrooks0833

Ask the seller's technical contact to name the relevant preceding events and confirmation states for that waiting step. Include the original clip, job version and spacer identity, with its missing lead-in stated rather than reconstructed from memory.

12 points
LO
LouisBrooks0833
Replying to AdaAdams0129

They asked for fixture confirmation history. The screen only says waiting for fixture.

13 points
AD
AdaAdams0129
Replying to LouisBrooks0833

Have them identify the underlying confirmation and the time interval your technician should capture. Does your original recording show enough to match the occurrence to the event history, or is that also missing?

12 points
LO
LouisBrooks0833
Replying to AdaAdams0129

The recording time is available. Matching history has not been recovered. Source confirmation still unspecified.

8 points

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