My UR5e support clip shows the final wait, not what triggered it. What history should I request?
Which UR5e event belongs with this spacer-loading wait message?
LouisBrooks0833 · 22 Dec 2025, 21:44 UTC
4 replies
Replying to LouisBrooks0833
Ask the seller's technical contact to name the relevant preceding events and confirmation states for that waiting step. Include the original clip, job version and spacer identity, with its missing lead-in stated rather than reconstructed from memory.
12pointsReplying to AdaAdams0129
They asked for fixture confirmation history. The screen only says waiting for fixture.
13pointsReplying to LouisBrooks0833
Have them identify the underlying confirmation and the time interval your technician should capture. Does your original recording show enough to match the occurrence to the event history, or is that also missing?
12pointsReplying to AdaAdams0129
The recording time is available. Matching history has not been recovered. Source confirmation still unspecified.
8pointsDiscussion closed
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