Our UR5e waits above the tray with no fault in my video

TobyAli0231 · 5 Jul 2025, 02:25 UTC

Closed
TO
TobyAli0231
Our imported spacer-unloading package sometimes pauses above the next pocket, and the seller has asked for more information than my phone video provides. We bought through Alibaba. I have a clear view of the gripper doing nothing, but no readable pendant text, so I can see their point.

5 replies

CA
CalebBennett0754
Replying to TobyAli0231

Have you got a station log entry for that same pause?

16 points
TO
TobyAli0231
Replying to CalebBennett0754

Yes, the operator noted the time and pocket. The station entry says awaiting tray position, although the tray looked seated from the front. I haven't got the actual confirmation state.

15 points
CA
CalebBennett0754
Replying to TobyAli0231

Ask the integrator which confirmation that step expects.

20 points
TO
TobyAli0231
Replying to CalebBennett0754

They've identified the tray-position condition and want a capture from the PLC alongside the pendant state. I've put that request in the shift note, with the pocket and tray identifiers rather than just robot stopped.

16 points
CA
CalebBennett0754
Replying to TobyAli0231

Please post what the capture shows. Same message can hide different missing conditions.

9 points

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