JaneChan1119 · 23 Sept 2025, 19:43 UTC
Use one shortage list with a row for each item. Ask for ready quantity and dispatch options beside each row. Cheaper than multiplying the email collection.
6 pointsThey filled it in. Two spare sensor leads are ready; the tool cable has no stock estimate. They offered to send the leads if we pay postage. All three items were included in our order.
5 pointsI'd ask them to cover the split postage before agreeing. You ordered a complete kit, and the delay is not a change you requested.
4 pointsThey agreed to pay postage on the leads. We have a parcel reference but no collection scan yet. The cable line stays open. This is more useful than the old single promise, even if it leaves us waiting.
12 pointsDid those leads arrive with the right markings? At least you can close their rows separately when checked.
7 pointsThis discussion is closed to new replies after six months without activity. Last activity: .