Our FR5 manual shows a connector our cabinet doesn't have

OscarAli0184 · 11 Nov 2025, 18:25 UTC

Closed
OS
OscarAli0184
I checked the external labels against the order before asking again for the right FR5 guide. Still got the same PDF, with a different pendant connection pictured. The setup remains unpowered. How do I make the next request harder to misunderstand?

2 replies

FI
FionaAli0238
Replying to OscarAli0184

Send the cabinet identity and the guide's title and revision together with the specific mismatched page. Ask for the applicable document confirmed against your supplied cabinet, not merely the latest PDF. That gives their technical contact one precise mismatch to answer.

3 points
OS
OscarAli0184
Replying to FionaAli0238

I've sent that comparison and asked for a technical contact. No applicable guide confirmed yet. Same unopened connection covers.

8 points

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