I checked the external labels against the order before asking again for the right FR5 guide. Still got the same PDF, with a different pendant connection pictured. The setup remains unpowered. How do I make the next request harder to misunderstand?
Send the cabinet identity and the guide's title and revision together with the specific mismatched page. Ask for the applicable document confirmed against your supplied cabinet, not merely the latest PDF. That gives their technical contact one precise mismatch to answer.