How do I match the collection note to our FR10 crate?

ClaraAllen0263 · 25 Jan 2025, 09:33 UTC

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CL
ClaraAllen0263
I have a collection note from our seller and a warehouse reference from the freight agent for our FR10 order. Neither document mentions the other number. The seller says collected; the agent says not received. What would establish where the crate actually changed hands? Our inspection-bench schedule is stuck on this.

2 replies

RE
ReeceArcher0384
Replying to ClaraAllen0263

Had this with lab kit. Request a handover receipt linking crate marking, collector and booking reference.

20 points
CL
ClaraAllen0263
Replying to ReeceArcher0384

The seller supplied a signed collection sheet with our crate marking. The agent recognised the collecting company, but says its warehouse has no receipt yet. We can now identify the handoff to investigate, though we still have no confirmed warehouse arrival.

24 points

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