Should a damaged delivery stay unpowered pending assessment?

RaviChen1172 · 11 Aug 2026, 22:11 UTC

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RA
RaviChen1172
Our Fairino FR5 arrived from an unnamed seller in China in a crate with a crushed corner and shifted internal supports. I can see damage near the controller enclosure. We bought it for transferring inspection trays; I haven't powered it. I've photographed the delivery and kept the packaging, but the seller's reply just says to switch it on.

2 replies

FA
FarahBrown0939
Replying to RaviChen1172

Do your photos show the crate label, shifted supports, and the wider area around the damage? Those would help someone assess what they're looking at.

15 points
RA
RaviChen1172
Replying to FarahBrown0939

Yes. I've got the crushed corner and shifted restraint before unpacking, plus wider photos around the controller enclosure. I kept the delivery paperwork too.

21 points

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