HenryBaker0438 · 23 Jan 2026, 11:32 UTC
Have they acknowledged the additional cable separately from the fitted one?
21 pointsYes, the spare is acknowledged; they say they can add it to our next shipment, but have not said whether it is in stock
3 pointsAsk stock and standalone supply first. Your hypothetical next order shouldn't have to rescue this one.
13 pointsThose questions are in the reply now, with the exact spare reference and our stores delivery contact
18 pointsWho is handling the maintenance contingency while they answer?
10 pointsOur maintenance lead is checking a separate source, without ordering; original seller says it must replenish stock before offering standalone dispatch, so this is a supply delay rather than a parcel waiting for postage
0 pointsUseful distinction. Has either source given actual availability yet?
21 pointsThis discussion is closed to new replies after six months without activity. Last activity: .