I also have a separate FR10 enquiry, but this is our FR5 unloading aluminium spacer blocks in a supervised tray cell. The intermittent-stop ticket is 23 days old. Our unnamed Alibaba seller wants more than my phone video. How should I keep the occurrence evidence specific to this installation?
Give each occurrence its own time and active step. Can the operator retain the displayed message without delaying required protective action? A clip alone can skip the useful second.
Use the fitted tray and installed program identifiers, since evidence from your other machine could look superficially relevant while describing a different sequence.
The enquiries are in separate messages. This FR5 file identifies the spacer tray, but the video does not show the message clearly. That is the gap I can actually name.
Do not substitute a remembered message from another occurrence just to complete the report; an explicitly missing field is more useful than a false match.
Leah, I would separate the scheduling chase from the evidence request. Otherwise they may answer the easy administrative question and leave the technical one untouched.
I have requested export instructions, the specific observations they need and a review contact. No clear message has been recovered yet, so I have not assigned a fault cause.
When you do get another occurrence, note what was happening immediately beforehand too. That is not permission to provoke a stop; just context from normal supervised operation.