I ordered a UR5e and gripper mounting kit for component sorting. Our unnamed Chinese seller reports handover to its agent, while the agent awaits warehouse receipt under another reference. After 56 days of enquiries, neither message establishes a location. What should connect the package identities and the custody events?
Fifty-six days of incompatible UR5e freight updates
HarishAdams0141 · 31 Jul 2026, 04:15 UTC
1 reply
Replying to HarishAdams0141
Request both reference mappings and dated handover evidence against the actual package markings, including the mounting kit's package.
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