Apparently our spare adapter is always on the next truck

DavidArcher0432 · 8 Apr 2025, 21:14 UTC

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DA
DavidArcher0432
I've got the fitted adapter on our FR5, but the extra one on the order still hasn't appeared. Seller says next shipment. Again. What should I ask for that actually tells me whether this thing exists and is coming? I can't put next shipment in the spares cupboard.

2 replies

GA
GabrielBell0627
Replying to DavidArcher0432

Ask whether your adapter is in stock, then for its item reference and planned dispatch. If they claim it's already sent, ask for the parcel record. Otherwise you're arguing with a phrase that can mean anything from packed to not made yet.

17 points
DA
DavidArcher0432
Replying to GabrielBell0627

They've finally said not in stock. No date from their tooling source either. Annoying answer, but at least I can tell maintenance we don't have a spare coming this week on any confirmed booking.

4 points

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