Our imported handling package stops intermittently (Fairino FR5, fixture loading)

LucaChen1135 · 5 May 2026, 02:28 UTC

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LU
LucaChen1135
Our imported package uses Fairino FR5 for fixture loading with an aluminum spacer block in a compact prototype production area. It stops intermittently. I've been waiting 20 days since reporting it to the unnamed seller we bought from through Alibaba. I sent a phone video; they asked for more information. Fair, but what would actually help?

2 replies

DA
DanielBell0652
Replying to LucaChen1135

Have you captured the exact alarm before restarting? Also, does the stop happen before release, during it, or after it?

8points
LU
LucaChen1135
Replying to DanielBell0652

Captured it: missing process confirmation. The unedited video shows a wait before release. I'd described it as a dropped part, which didn't help.

12points

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