Our imported handling package stops intermittently (Fairino FR5, fixture loading)

LucaChen1135 · 5 May 2026, 02:28 UTC

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LU
LucaChen1135
Our imported package uses Fairino FR5 for fixture loading with an aluminum spacer block in a compact prototype production area. It stops intermittently. I've been waiting 20 days since reporting it to the unnamed seller we bought from through Alibaba. I sent a phone video; they asked for more information. Fair, but what would actually help?

2 replies

DA
DanielBell0652
Replying to LucaChen1135

Have you captured the exact alarm before restarting? Also, does the stop happen before release, during it, or after it?

8 points
LU
LucaChen1135
Replying to DanielBell0652

Captured it: missing process confirmation. The unedited video shows a wait before release. I'd described it as a dropped part, which didn't help.

12 points

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