Our Fairino FR5 arrived from an unnamed seller in China in a crate with a crushed corner and shifted internal supports.
I can see damage near the controller enclosure.
We bought it for placing assembly samples; I haven't powered it.
I've photographed the delivery and kept the packaging, but the seller's reply just says to switch it on.
@WillBrooks0835 Our photos show the crushed corner and displaced restraint before unpacking, with separate wider views locating the damage around the controller enclosure. The delivery documents are also retained.
Send that set with a request for a qualified condition assessment and handling instructions. Leave it unpowered; 'switch it on' isn't an inspection procedure.