Our imported package uses Universal Robots UR5e for tray unloading with a molded connector body in a small parts assembly workshop.
It stops intermittently.
I've been waiting 44 days since reporting it to the unnamed seller we bought from through Alibaba.
I sent a phone video; they asked for more information.
Fair, but what would actually help?
@OmarAdams0143 Captured it: missing process confirmation. The unedited video shows a wait before release. I'd described it as a dropped part, which didn't help.