FR10 mounting-hardware crate absent from a delivered consignment

OmarAbbott0056 · 19 Dec 2025, 18:11 UTC

Closed
OM
OmarAbbott0056
Arm crate received. Mounting-hardware crate missing. Carrier says delivered against the combined reference, not its crate mark.

2 replies

JA
JackAllen0341
Replying to OmarAbbott0056

Our receipt once counted the consignment rather than what came off the truck. Compare your actual received marks with the packing list and ask for a trace against the missing mark, including its last recorded handling point. Keep the installation team on the incomplete-delivery status.

15 points
OM
OmarAbbott0056
Replying to JackAllen0341

Trace opened against the hardware crate. No location supplied. Installer knows the package is incomplete.

3 points

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