NinaAbbott0066 · 13 Sept 2025, 22:16 UTC
Can maintenance retrieve one event matched to the video's occurrence time?
18 pointsThey found a matching wait for fixture released. The old title was our invention, not a controller message. Changed the ticket and attached the step with the event time.
1 pointsHas support identified the exact release confirmation that step requires?
16 pointsYes, and they've requested its state with the wait. We're arranging the capture. Or rather, the shift lead is; I've stopped being the person forwarding unexplained phone pictures.
-2 pointsWill the capture name the fitted fixture as well? If there are interchangeable ones, the job name may not distinguish the hardware that produced the wait.
25 pointsIt will, Carla. Two fixtures share the job. Lead has added their physical identifiers to the request. No paired capture back yet, so we still don't know why release isn't being confirmed.
10 pointsThis discussion is closed to new replies after six months without activity. Last activity: .