HanaBell0622 · 21 Jan 2026, 02:43 UTC
Send the routine version and retained event window with the message. Ask its author which inputs define that wait and what preceding sequence it expects.
12 pointsBoth supplied. Technician asks for the original routine export, not the screenshot set. We have that too.
7 pointsSend it, then. The screenshot may show the message without the branch that selected it. Has the technician said what the export will help them distinguish?
19 pointsTwo branches share the message. Technician is checking which one matches the retained event sequence. Export sent.
16 pointsHave they matched the occurrence to a branch now? Keep any ambiguous match stated rather than choosing the one that best fits the video.
6 pointsAnd if the old lead-in is too short, ask for a capture plan that includes it next time. A sharper screenshot of the same missing sequence won't help.
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