NadiaAli0204 · 31 May 2025, 16:28 UTC
The agreed contents per kit, then expected and received counts for each item.
11 pointsSent a table: ten blocks expected and received, ten cables expected, four received. Attached their final message listing one of each per kit.
16 pointsHave they answered the six-cable shortage directly?
25 pointsNo. They keep pointing to the invoice quantity ten and ignoring the unit kit. Replied with that line and the contents message together.
2 pointsKeep the unpacking count and photographs attached to that comparison; the discussion about the order unit should not obscure which physical items arrived.
10 pointsWas the received count checked by somebody else?
19 pointsAny cables packed inside the blocks' individual boxes?
-4 pointsWorth checking before another round of emails.
15 pointsNadia, did you keep the little inner cartons as well as the outer box, so whoever recounts can check those pockets?
20 pointsAny result from the recount yet?
25 pointsSecond stores person checked all retained packaging. Still four cables. Seller hasn't agreed the shortage. Six incomplete kits remain separate from the four we can assemble.
12 pointsThis discussion is closed to new replies after six months without activity. Last activity: .