NaomiBarnes0593 · 13 Jul 2025, 14:12 UTC
We received a changed contact shape under the same tool description once. Can you identify both sets from their drawings, then point to the contact difference instead of arguing about the shared name?
13 pointsTrial set has a shallow locating groove. Delivered set is flat. Both drawings received now; the seller acknowledges the change but says it has no effect.
-2 pointsAsk what assessment supports that no-effect claim, including holding and release into your tray. A flat pad might work, but the groove's absence changes the contact arrangement and deserves more than reassurance.
5 pointsRequested the same sample range and receiving tray used in the original trial. More precisely, the same identified sample types; our original pieces are back here.
15 pointsCan you send a representative set again if they need it? I'd rather compare known samples than have them silently choose easier ones because the originals aren't on their bench.
11 pointsHas the seller agreed the sample and tray conditions for the repeat demonstration yet? That agreement would make the next recording much easier to judge.
14 pointsThis discussion is closed to new replies after six months without activity. Last activity: .