Seller sent an overhead video for our UR5e sample-tray order. Can't read the labels or see the fingers release. How am I meant to accept the agreed handling check from that?
One demonstration I reviewed ended at placement too. The awkward part was the empty withdrawal. I'd ask for that whole attempt through to a clear view of the placed samples
They say showing the filled tray afterwards should be enough. I said we agreed to see the handling, including the tool leaving. Getting tired of asking for five more seconds.
Have your acceptance owner send the missing criterion with the agreed trial outline. You can acknowledge the improved identification without signing off the hidden release. That may prevent them treating this as another new request
It is our specified tray, checked against the drawing. Purchasing has sent the outstanding release criterion with the original agreement. No complete recording yet, so no acceptance.