I've kept our FR10 unpowered and put housing loading back on the manual plan. The seller's latest reply is the same guide with a different filename; its controller panel still isn't ours. How do I get the documentation question to someone who can actually identify the supplied arrangement?
The FR10 setup handover still points to a different controller panel
YasminAli0180 · 15 Jan 2026, 00:00 UTC
1 reply
Replying to YasminAli0180
I'd ask for their technical contact with the order, external controller identity and panel photo together, plus the exact page that doesn't match. Cheap check first: see whether the file itself has a revision identifier, not just the new filename. Your installer needs an applicable guide, not the seller's confidence that they're all similar.
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