Our UR5e delivery has a crushed corner and a displaced support beside visible controller-enclosure damage. I have kept the equipment unpowered, retained the packing and photographed the arrival condition. The seller wants a power-on video. I want a qualified assessment route agreed first. What should accompany that request?
Crate support displaced beside the controller
JonasBell0633 · 4 Aug 2025, 09:09 UTC
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