Cannot approve our FR5 layer while two drawings turn the cartons differently

OliverArcher0363 · 14 Nov 2025, 00:51 UTC

Closed
OL
OliverArcher0363
I asked for packaging's answer on the rotated row before signing our FR5 pallet plan. They returned a section with the cases facing one way; the tool designer's revised top view faces them the other way to keep labels outward. The cases have a preferred support direction because of their internal packing. Both drawings look finished. Which one are we supposed to build? I need the two requirements reconciled, not another signature on a different picture.

15 replies

LE
LeahChen1191
Replying to OliverArcher0363

Neither yet. Put both drawings in the same review and identify the orientation disagreement. An approval on one does not transfer to the other.

25 points
OL
OliverArcher0363
Replying to LeahChen1191

I've sent the conflicting pair. Dispatch requested the outward labels, but packaging didn't have that requirement when they drew the section.

12 points
NI
NinaChan1110
Replying to OliverArcher0363

Our review also reached a disagreement after the section arrived. Keep both needs visible. Moving the carton to clear the fingers did not settle its support on ours.

24 points
SO
SofiaAli0195
Replying to OliverArcher0363

Is outward-facing identification required on every case, or was it assumed from the current manual arrangement? That may change the options, but dispatch must answer it.

2 points
RE
RebeccaAli0256
Replying to SofiaAli0195

Sofia, I'd ask that too. We sometimes describe the way we do a job as if it were the only way it can be done. Doesn't mean the label requirement is imaginary.

15 points
LE
LeahChen1191
Replying to SofiaAli0195

And don't rotate the label in the drawing while leaving the actual case unchanged. I've received that particular improvement before.

-2 points
NI
NinaChan1110
Replying to LeahChen1191

A very economical redesign. Until the boxes arrive.

21 points
OL
OliverArcher0363
Replying to SofiaAli0195

Dispatch says they need to identify cases on the exposed faces, not every label facing the same aisle. That gives the reviewers another option, but I haven't changed their drawings myself.

21 points
RE
RebeccaAli0256
Replying to OliverArcher0363

Would that still work on a partial pallet, Oliver? The exposed faces change when the last layer isn't finished

2 points
SO
SofiaAli0195
Replying to RebeccaAli0256

Rebecca, yes, that belongs with dispatch's answer. I would not infer partial-pallet usability from the full-stack illustration, even with the clarified label requirement.

13 points
OL
OliverArcher0363
Replying to RebeccaAli0256

They are checking partial finishes too. We have one revised candidate that keeps the supporting direction and changes the label-facing arrangement. Tool withdrawal still being reviewed.

8 points
LE
LeahChen1191
Replying to OliverArcher0363

Make sure the candidate's revision appears on the section and top view. Otherwise the next reviewer gets your original puzzle in a newer email.

12 points
OL
OliverArcher0363
Replying to LeahChen1191

Both views now reference C3. Packaging accepts the support shown there; dispatch accepts the identification on the illustrated full and partial stacks. No tooling approval yet.

3 points
OL
OliverArcher0363
Replying to SofiaAli0195

Thanks Sofia. Asking what dispatch needed, rather than defending my interpretation of it, actually moved this along.

19 points
NI
NinaChan1110
Replying to OliverArcher0363

Did tooling keep C3 for its check? That was where our separate comments began drifting apart again.

18 points

Discussion closed

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