Our UR5e stops while loading plastic housings. The video I sent begins with the operator already on the message page, so it may not show the first event. The seller keeps asking for a clearer video without saying what needs to be clearer.
Replying to NaomiBarnes0593
Ask support which event details it needs, and have your technician preserve the original event history with the job version and affected housing reference; another close-up of the final message may still omit the sequence it is trying to diagnose.
10 points