How do I compare the actual service path to our FR10?

LuisBell0695 · 5 Dec 2025, 23:08 UTC

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LuisBell0695
Our read-only availability check times out on the workshop laptop. Another laptop has worked, but its owner only sent a screenshot of a successful result. Ping sometimes works from ours. What details should I request so IT can compare two actual configurations rather than one failure and a memory?

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OscarAllen0271
Replying to LuisBell0695

The working interface, address, route, documented service and software versions. Then IT can compare the failing run.

6points

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