Everyone calls me when Universal Robots UR5e pauses (tray transfer)

JamieBennett0730 · 7 Aug 2026, 15:59 UTC

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JA
JamieBennett0730
I taught our Universal Robots UR5e job for tray transfer with a molded spacer in a small production training area. Everyone can start it, but an empty pocket or interrupted run means a call to me. I don't think this is attitude. Our handover covered a clean run and left the awkward decisions out.

7 replies

AN
AnilAbbott0027
Replying to JamieBennett0730

A teach-back could reveal where the handover becomes unclear. What do operators understand the restart instruction to mean when they explain it without prompts?

19 points
JA
JamieBennett0730
Replying to AnilAbbott0027

During a discussion, I asked operators to explain the restart wording and received several different interpretations. That gives us a concrete ambiguity in the handover to address.

22 points
AN
AnilAbbott0027
Replying to JamieBennett0730

Use the conflicting interpretations to revise the instruction into condition, permitted action and escalation criteria. After the responsible integrator reviews it, check understanding again through an unprompted teach-back.

13 points
JA
JamieBennett0730
Replying to AnilAbbott0027

How do I stop teach-back feeling like a test of the operator? The wording was mine. I don't want to make that their failure.

8 points
JA
JamieChan1078
Replying to JamieBennett0730

@JamieBennett0730 On my setup, I asked people to find where my guide forced them to guess. That invited corrections instead of making them defend a wrong answer.

9 points
JA
JamieBennett0730
Replying to JamieChan1078

@JamieChan1078 I still don't have an agreed recovery instruction the team can use consistently. The unclear cases remain escalation points.

13 points
AN
AnilAbbott0027
Replying to JamieBennett0730

Leaving unclear cases as escalation points accurately reflects the absence of consistently understood, agreed recovery guidance.

14 points

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