UR5e connector-stop video without its message or step

LouisAli0224 · 17 Jun 2026, 15:38 UTC

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LO
LouisAli0224
I know the actual message matters. My 33-day connector-loading ticket still has only a phone clip. What should I link to it for support?

4 replies

TO
TobyChen1188
Replying to LouisAli0224

What can you establish from that occurrence: exact message, active step, event time and installed fixture identity? Keep those with the operator's observation, and ask maintenance about matching records rather than assume another screenshot belongs to the same stop

12 points
LO
LouisAli0224
Replying to TobyChen1188

Time is approximate. Fixture identity known, pendant message unreadable. The clip shows the held connector.

7 points
TO
TobyChen1188
Replying to LouisAli0224

Then preserve that limited account and arrange the missing capture at another occurrence. Held connector alone does not establish whether release was requested or whether the destination condition was satisfied

6 points
LO
LouisAli0224
Replying to TobyChen1188

I've removed failed release from the heading. Maintenance is arranging the capture; no new occurrence yet.

5 points

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