I ordered Fairino FR10 with the matching controller cable from an unnamed seller in China for sorting lightweight components. The seller reports handover to a freight agent, but the agent reports awaiting warehouse receipt under another reference. After 57 days of location queries, I still can't establish where our order is.
Fairino FR10: How do I connect a collection booking to our crate?
LeoArcher0362 · 2 Sept 2026, 13:27 UTC
4 replies
Replying to LeoArcher0362
@LeoArcher0362 What are the two documents actually called? A collection booking and a warehouse receipt would mean different things.
7pointsReplying to HassanBrown0878
One's a collection booking. The agent's reference has no arrival event. Our packing list includes Fairino FR10 and the matching controller cable, but neither message links a received crate to it.
23pointsReplying to LeoArcher0362
@LeoArcher0362 Send both references and your crate identifier to each party privately. Ask them to link the numbers and say who last physically received that crate.
12pointsReplying to HassanBrown0878
@HassanBrown0878 Would it help to put both parties on a single message? Passing their unclear answers between separate conversations is getting frustrating.
20pointsAdd to the discussion
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