JuliaBaker0500 · 14 Jun 2025, 17:01 UTC
Ask the agent who is meant to deliver to that address. Sounds like they expect an incoming consignment; they may not have agreed to collect anything
18 pointsThey expect the seller to bring it in. Seller sent me a driver's number and told me to call him. I didn't buy a part-time dispatch job tbh.
15 pointsPut that answer back to the seller with the agent copied. Let them arrange their own handover. Our purchasing person handles this because workshop staff cannot keep abandoning jobs to chase drivers
17 pointsFinally got both on one email. Driver took it to a consolidation shed, not the agent's receiving warehouse. Seller is arranging the move between them. We've cancelled the unloading help we had pencilled in here.
9 pointsDid the second warehouse receive it in the end, and did the tooling package make the same journey?
10 pointsYes, warehouse receipt lists two packages and matches our labels. The agent confirmed both. Still waiting for the onward booking. Julia, thanks for suggesting the joint email; it finally got them talking.
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