Our FR10 spacer-unloading ticket keeps returning with insufficient detail. What should I request from our shift technician?
Replying to AishaCarter1040
What does the screen say when it stops, rather than what the arm looks like?
7 pointsWhat does support need beyond my FR10 stop video?
AishaCarter1040 · 7 Aug 2025, 14:10 UTC
3 replies
Replying to SaraCarter0983
The video misses the screen. I've asked for the message, occurrence time and active step together.
5 pointsReplying to AishaCarter1040
Ask support which matching log they need too, so the technician isn't collecting random screenshots.
10 pointsDiscussion closed
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