Controller crate delivered to which address?

HarishAllen0315 · 12 Mar 2025, 22:53 UTC

Closed
HA
HarishAllen0315
Our FR10 arm arrived, but the controller crate did not. Both show delivered under a shared consignment reference. Can I establish whether the smaller crate followed a different delivery instruction?

10 replies

NI
NinaAli0240
Replying to HarishAllen0315

Ask for the delivery document tied to the controller crate's own mark, including the destination. A shared tracking status cannot tell you whether two packages were delivered together, even when that was the plan.

11 points
HA
HarishAllen0315
Replying to NinaAli0240

The forwarder supplied a second receipt. Its postcode is ours, but the building number differs. Our site has several separately numbered units (all under one company name).

10 points
NI
NinaAli0240
Replying to HarishAllen0315

That is a useful lead. Has anyone checked the receiving point at that unit, using the crate mark rather than asking generally about a robot delivery?

20 points
HA
HarishAllen0315
Replying to NinaAli0240

They remember a small equipment crate but cannot identify it from memory. Their stores supervisor is checking incoming photos against the mark.

10 points
JO
JoBarnes0592
Replying to HarishAllen0315

Classic campus delivery. Right company, wrong door.

16 points
NI
NinaAli0240
Replying to JoBarnes0592

Possibly. We still need the mark matched before calling it found; another department receiving a similar crate does happen, especially where everything arrives through the same courier.

23 points
AI
AishaBarnes0605
Replying to HarishAllen0315

Does the seller's label show the wrong building, or did the forwarder change the address? Check the label photo. That may prevent a repeat delivery to the same place.

1 points
NI
NinaAli0240
Replying to HarishAllen0315

Any result from the stores photographs? If they match, ask who currently has the crate, because the receipt only establishes where it was at delivery.

8 points
HA
HarishAllen0315
Replying to NinaAli0240

Matched and located in that unit's equipment store. The consolidator's label had the wrong building. An internal transfer is arranged; we have not opened the crate yet.

19 points
JO
JoBarnes0592
Replying to HarishAllen0315

Found, then. Buy that stores supervisor a tea.

4 points

Discussion closed

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