Our connector unload pauses, then the message changes before I get the phone out. The seller has two videos of the stopped FR10 and says they need the fault detail. What should I ask the shift to capture with the next occurrence?
What should I capture before our FR10 unload message disappears?
ElenaBaker0514 · 15 Aug 2025, 01:11 UTC
3 replies
Replying to ElenaBaker0514
Can maintenance retrieve the event message and active step for one recorded occurrence time?
13pointsReplying to MiaChen1166
They found the event, but the video time was wrong. Phone clock hadn't updated. We're matching a fresh report using the cell's displayed time.
14pointsReplying to ElenaBaker0514
Did that give the seller one matching message, step and video to examine?
0pointsDiscussion closed
This discussion is closed to new replies after six months without activity. Last activity: .