CalebBennett0754 · 16 Jun 2025, 06:05 UTC
Send them separately labelled. Include the exact message and what the station was doing for each. Three videos called robot fault will just get you three requests for details.
12 pointsOne is a normal tray wait. Removed that from the fault report. Two unexplained stops left.
14 pointsTell support why you removed it. Otherwise they may still be investigating the first clip you sent. Are the remaining two messages identical?
-1 pointsNo. Different fixture names. Sent each with its own event time and the full message.
6 pointsHas support answered either case yet? Interested whether those are two separate waits or different messages from one sequence problem.
3 pointsThis discussion is closed to new replies after six months without activity. Last activity: .