Our FR5 stop video begins after the housing has left the fixture

ChenAdams0094 · 9 Apr 2026, 19:53 UTC

Closed
CH
ChenAdams0094
I have a stopped FR5, an empty fixture and a housing in the tool on our phone video. It does not show which fixture condition changed before the stop. The seller we used through Alibaba has asked for more information during a 46-day ticket. I want to send something they can use.

13 replies

SA
SamBrown0942
Replying to ChenAdams0094

Ask which step is waiting and what it expects from the fixture. Then get the preceding events, full message and program revision around one identified occurrence. Your clip may help show where the housing ended up, but it has missed the part that could explain why.

5points
CH
ChenAdams0094
Replying to SamBrown0942

Author says unloading waits for the fixture to report its release condition. We have the job revision and the stop time. Maintenance is checking whether that condition was captured in the old export.

13points
HA
HanaBarnes0535
Replying to ChenAdams0094

Does release condition have an actual signal name and source in their reply? I'd want that nailed down before somebody sends fifty columns of interesting-looking bits.

7points
CH
ChenAdams0094
Replying to HanaBarnes0535

Yes, a named input from the fixture interface. The old export includes it but calls it a different name. Maintainer has traced the mapping and is sending the unchanged source file with that explanation.

14points
KA
KaiBrooks0802
Replying to ChenAdams0094

Include the fixture reference too, so the author can check that the mapping and expected condition belong to the installed arrangement rather than a previous version.

1points
CH
ChenAdams0094
Replying to KaiBrooks0802

Confirmed against the installed fixture. The input drops during release in the captured occurrence. Maintenance found a loose target fixing; the author agrees that loss explains the hold in this program revision.

12points
ME
MeiAdams0168
Replying to ChenAdams0094

Was the target damaged, or just loose?

3points
SA
SamBrown0942
Replying to MeiAdams0168

Mei's question is worth answering before the repeat checks. Also retain the old position and fixing finding in the repair note. Otherwise all anybody remembers is adjusted sensor, and the same investigation starts again if it moves.

3points
HA
HanaBarnes0535
Replying to SamBrown0942

Sam, agreed, but give maintenance room to inspect the mounting properly rather than treating the old position as automatically correct. A loose target might have been wrong before it started wandering.

9points
CH
ChenAdams0094
Replying to HanaBarnes0535

Mei, target undamaged; its fixing had loosened. Maintenance inspected the mounting and restored it against the fixture drawing. Hana, they did not copy the as-found position. Integrator has agreed the repeat unloading checks.

13points
ME
MeiAdams0168
Replying to ChenAdams0094

Thanks for separating those. Has the repeat run happened?

12points
SA
SamBrown0942
Replying to HanaBarnes0535

Hana, yes, I meant preserve the observation, not reinstate it as the setting. Chen's drawing check is the important part there.

10points
CH
ChenAdams0094
Replying to MeiAdams0168

Repeat checks completed with the integrator and both shift leads, using the normal housing range through unloading and receiving release. The confirmation stayed present where expected and no stop recurred in those checks. Maintenance has the fixing inspection in the handover. We have closed this ticket.

8points

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