I laid our FR5 cable guide beside the delivery labels and found the arm-end and cabinet-end descriptions don't match the connectors shown. We have not connected or powered the setup. I've sent the seller photos of the external markings, but the reply just tells me to follow the diagram. I would, if it described what is on the bench.
Ask their technical contact to identify the applicable cable and cabinet documentation against those markings, quoting the guide revision and mismatched page. Do they acknowledge the difference, or have they only repeated the installation instruction?
Anika's question is useful. A document mismatch and a substituted cable would need different responses, though neither should be guessed from appearance.
The order gives a kit description, no cable reference. I've asked the seller whether the supplied marked cable is the intended assembly for our cabinet.
Our commissioning technician will review it. The seller has now assigned a technical contact, who says the supplied guide covers another cable arrangement. Correct document promised, not received.
The replacement guide is here. The technical contact identifies our marked cable and cabinet together. I've passed both the confirmation and guide to our technician; no connections made yet.
The technician confirms the replacement guide applies. We have filed the supplied assembly references with it and marked the earlier guide inapplicable. Actual setup remains for the commissioning work.
Thank you for reporting the distinction. The documentation mismatch is settled; your technician can now proceed with the planned setup using an identified assembly and applicable instructions.