The UR5e waits on a tray that looks fitted

RickShift · 27 Feb 2026, 13:11 UTC

Closed
RI
RickShift
Tray looks fitted. UR5e housing job waits anyway. Seller through Alibaba wants more than my video. Ticket open 25 days.

15 replies

EM
EmmaChan1072
Replying to RickShift

What does the waiting message actually say, Rick? A fitted-looking tray could still be missing whatever confirmation the application expects.

10 points
RI
RickShift
Replying to EmmaChan1072

Receiver not ready. No source input named

17 points
JA
JamieChan1078
Replying to RickShift

Ask them which condition supplies receiver ready in the installed job, not what that phrase usually means.

18 points
EM
EmmaChan1072
Replying to RickShift

Does the clip show the tray identity?

19 points
RI
RickShift
Replying to EmmaChan1072

No. Front wall hides it

15 points
LU
LucyBaker0480
Replying to RickShift

We had nearly identical trays with different inserts. Rick, can your maintainer identify the fitted tray and insert from the normal changeover records? The video may not be the best source

12 points
NI
NinaBaker0501
Replying to RickShift

One of our waiting faults followed a replacement carrier. I would check whether this started after a changeover, but I cannot tell from that message alone.

21 points
RI
RickShift
Replying to NinaBaker0501

Started after replacement tray arrived. Changeover sheet names it. Insert line left blank

24 points
JA
JamieChan1078
Replying to RickShift

There is your first missing fact, before anyone sells you a sensor.

22 points
EM
EmmaChan1072
Replying to JamieChan1078

Jamie, the blank line is worth checking, but it does not tell us the insert is wrong.

21 points
JA
JamieChan1078
Replying to EmmaChan1072

Agreed. Missing fact, not diagnosed fault.

23 points
LU
LucyBaker0480
Replying to RickShift

Rick, keep the old tray available for comparison. We found a concealed difference only when tooling put both insert assemblies beside each other

6 points
RI
RickShift
Replying to LucyBaker0480

Tooling compared them. New insert is a different revision. Its confirmation tab is in a different place. Seller has the photos and assembly references now

14 points
NI
NinaBaker0501
Replying to RickShift

That gives them something useful to answer. Has the package author confirmed which revision the installed job expects?

16 points
RI
RickShift
Replying to NinaBaker0501

Author confirmed the earlier insert arrangement. Replacement supplier is checking why the later one was sent. Tray stays out for now

3 points

Discussion closed

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