ElliotBrooks0857 · 26 Jun 2026, 12:41 UTC
What does the clip establish about the sequence before the stop? If it begins with the housing already held, it cannot tell support whether the preceding fixture release happened as intended.
16 pointsHousing is held when filming starts. Earlier fixture release isn't visible. The saved event gives time and active step.
16 pointsUse those to ask for the relevant retained fixture history, and name what the video cannot show. Also send the installed job revision; the active-step name needs to be interpreted against the job that actually ran.
18 pointsJob revision linked. Maintainer recovered the fixture history for that occurrence; support identified a missing release confirmation, but its cause remains unestablished.
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