Our FR5 test-piece sorter arrived with a crushed crate corner, displaced supports and visible damage near the arm connector housing. Kept the packaging and arrival photographs; no power applied. Seller in China says switch it on. I need a qualified condition assessment before this becomes an improvised commissioning exercise.
Sent the condition report with crate, restraint and connector-area views. Seller has offered a service visit and sent its scope. I'm checking the arrangements, not treating the offer as an assessment already completed.
Visit completed on site. The assessor requires connector-housing repair and follow-up checks before release; report received. Seller is preparing the work proposal. Thanks Theo, keeping the visit separate from collection avoided an unnecessary repacking job.