This is the running housing unloader in our prototype area, separate from the unfitted-tooling order. Sent its intermittent FR10 stop video to our Alibaba seller four days ago and got a request for more information. What should I collect around an occurrence so the reply can get beyond a general request for another film?
Identify one occurrence with its readable message, active job step, time and preceding actions. Mark anything absent from the film instead of reconstructing it as fact.
If you have several record sources, keep their original times and any known clock relationship. A near match is not a guaranteed link, particularly if recording started after the interruption
Original film starts late and doesn't show the message. We have two history entries near the operator's recalled time, but I can't choose between them. Kept the files unchanged.
Technician supplied the supported capture instructions. We have briefed the shift lead. No new occurrence yet, and no changes to provoke one. The two original entries remain separate attachments.
New occurrence captured with a matching timestamp and readable receiving wait. The technician compared the job revision and asked the receiving fixture owner to check the availability history. That's happening separately from the old ambiguous clip.
Meaning confirmed for this revision; cause still being investigated. The receiving record shows availability absent at that event. It doesn't say why. We now have a joint technical enquiry rather than a proposed replacement part.