AmaraBrooks0861 · 9 May 2025, 18:39 UTC
Exact screen message first. What does it say?
23 pointsThe operator wrote 'waiting place permit'. No controller error noted. I had described it as a robot fault in the ticket.
8 pointsAsk the supplier what produces place permit in their application.
18 pointsAsked, with the application version. I've changed the ticket description to the wait we actually saw. The clip is still attached for the physical position.
4 pointsAny saved log from that occurrence?
16 pointsHad the fixture just been changed, or was this halfway through the same run?
7 pointsSame run. Log records entering the wait, but not the permit inputs. Supplier has sent a diagnostic capture method for those. Both shift technicians have it now.
7 pointsDid either shift get the capture?
21 pointsYes. One input stays stale in the application while the machine-side record changes. Support is checking that link. No repair yet, but they stopped asking for another phone video.
7 pointsHave they found why that one input stopped updating?
9 pointsThis discussion is closed to new replies after six months without activity. Last activity: .