Our FR5 and tray gripper order still shows label created. Seller keeps sending the same screenshot and saying shipped. What can I request that shows somebody actually took the package?
How can I tell whether our FR5 was collected?
YasminArcher0354 · 5 Jun 2025, 11:05 UTC
1 reply
Replying to YasminArcher0354
Ask for carrier acceptance or a collection receipt tied to your package marks. The screenshot you've got only repeats the booking stage. Also ask whether they changed carriers, because chasing the old label forever won't help if there's another reference they haven't sent.
25pointsDiscussion closed
This discussion is closed to new replies after six months without activity. Last activity: .