FR10 fixture wait without a matching event capture

NaomiBarnes0593 · 25 Feb 2026, 04:13 UTC

Closed
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NaomiBarnes0593
Our connector-loading package intermittently waits with a molded body still held. Sixteen days since I reported it to the seller through Alibaba. I have the installed job identity, but my phone video and the exported states come from different stops. The seller wants more information. I need a capture they can actually match.

2 replies

LE
LeahChan1104
Replying to NaomiBarnes0593

Ask the package author which waiting step and input they need from the same occurrence. I would also tell them plainly that the existing export is from another stop. Otherwise someone will spend an afternoon explaining a video with signals that never belonged to it.

7 points
NA
NaomiBarnes0593
Replying to LeahChan1104

The author named the waiting step and receiving-fixture confirmation they need. We caught a fresh occurrence with those states and the active job together. Sent that, with the old unmatched export excluded. No diagnosis yet.

16 points

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