What is missing from this 41-day FR5 sleeve-unloading fault ticket?

LouisAbbott0050 · 28 Jun 2026, 11:19 UTC

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LO
LouisAbbott0050
Our imported FR5 sleeve-unloading package stops intermittently and the unnamed Alibaba seller wants more than my phone video after 41 days; I know the occurrence time matters, but which recorded states would make this particular report useful rather than just larger?

1 reply

JA
JaneAdams0162
Replying to LouisAbbott0050

Match that occurrence to its active program step, exact message and relevant tray or fixture signals, with installed revisions. More precisely, ask support which missing transition they need to distinguish a programmed wait from a fault

22 points

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