What is missing from my fourteen-day connector-unloading ticket?

ElenaBrown0949 · 31 Jul 2026, 23:08 UTC

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EL
ElenaBrown0949
My FR5 intermittently stops unloading molded connector bodies in our supervised tray cell. I reported it to the unnamed Alibaba seller 14 days ago and sent a phone video. They want more information. I've seen fixture identity get muddled in reports, so what should I link to this occurrence as well as the fitted tray?

1 reply

ZA
ZaraBell0656
Replying to ElenaBrown0949

The exact message, active step, occurrence time and installed revisions. Describe the preceding actions too. Ask support which retained event export they need; don't fill unreadable details from memory.

19 points

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