Our imported FR5 package pauses during housing loading. Forty-one days on the seller's support ticket and my video mostly shows the operator reading the summary screen.
I have the job version and the housing fixture identity. Which observation would actually show what the application is waiting for?
Can the application maintainer show you the active step and its expected confirmation? That would give your next report a target instead of another view of the stopped arm.
Maintainer says the step is waiting for fixture seated. The housing looks down in the nest in my recording. I don't have the underlying indication in shot.
Maintenance identified the seating switch and the mapped indication for this fixture. They're comparing a successful load and a stopped one with the application maintainer. No change to the wait.
Are both examples using the same fixture insert? Your report needs that detail. Intermittent across two inserts can be a different problem from intermittent on one unchanged arrangement.
Tooling found a small packing strip left beneath the removable support after its last service. They're restoring the documented support arrangement and checking the affected housings.
A picture of the underside in that handover would help me. The strip was invisible in your original view, and another person could miss it during the next service.
Will, a picture helps identify the arrangement. The service instruction also needs to say which supports belong there. Otherwise the photograph becomes another thing somebody interprets from memory.
Normal loading checks finished without the seating wait recurring. The joint session still has the interrupted-transfer recovery checks to complete. Support has the before-and-after comparison; I've added the support identities as well as the underside photo.