Different station from my earlier fixture-clear wait: our UR5e sleeve unloader pauses after pickup, and the video neatly excludes both displays; seller wants more evidence, reasonably enough, but I'd like the next attachment to answer a question instead of merely showing expensive stillness
What should have happened next? Start there, then get the current application message and controller state from that occurrence. The seller can't infer the sequence from a suspended sleeve.
Next is transfer to the receiving nest, but the app waits for nest available; I have a message now, though it isn't from the original video so I'm not joining them up
We've got a linked capture now: empty nest, occupied indication, insert reference visible; maintenance is looking at the target area with the station secured for inspection
Send that finding with the original captured indication, then ask the seller's technical contact what comparison they need. Don't replace the incident with a photo of the label alone.
Still only a possibility, Lin; maintenance has removed the debris and checked the indication, and the supervised comparison is pending, so I've kept both the cause and the label source open in the ticket