Which connection guide actually belongs with our delivered UR5e pendant assembly?

Marcus_Carr · 6 Jul 2026, 01:59 UTC

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MA
Marcus_Carr
Our delivered UR5e labels match the order, but the guide illustrates different pendant connections. I've kept the bench-loading setup unpowered while asking for the applicable document, with no useful answer after 15 days. What identification would let a qualified person resolve the mismatch, rather than leave the next maintainer comparing similar-looking sockets?

2 replies

DA
DavidBell0693
Replying to Marcus_Carr

Provide the assembly markings and supplied guide revision to the responsible support contact. Ask them to identify the applicable documentation and explain the mismatch before any connection assessment proceeds.

22 points
MA
Marcus_Carr
Replying to DavidBell0693

I've sent the accessible assembly markings and the guide cover to the named technical contact, with the differing illustration identified; they acknowledged the question, but have not identified the correct guide or explained this assembly yet.

13 points

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