Can't arrange FR5 receiving from a label-created screenshot

JaneBaker0510 · 17 Dec 2025, 15:30 UTC

Closed
JA
JaneBaker0510
Seller keeps calling our FR5 shipped. Same unmoving label. Who supposedly collected the arm and tray gripper?

7 replies

BR
BrunoChen1148
Replying to JaneBaker0510

Ask for the identified package's carrier or agent handover record, with the crate mark and stated contents. A label can exist before anybody collects anything, however many times shipped is written above it.

19 points
JA
JaneBaker0510
Replying to BrunoChen1148

They named an agent, but no handover record. I've sent the crate mark to that contact.

10 points
ME
MeiBennett0777
Replying to JaneBaker0510

Does the agent recognise receiving it, or only arranging transport? That distinction matters more than another predicted arrival date.

15 points
BR
BrunoChen1148
Replying to JaneBaker0510

And keep the tray gripper in the contents question. Finding a booking for an arm would not confirm the complete package you ordered.

13 points
JA
JaneBaker0510
Replying to MeiBennett0777

Agent recognises the booking only. No receipt. Gripper is on the seller's packing list, still unverified.

5 points
ME
MeiBennett0777
Replying to JaneBaker0510

Then receiving stays unbooked. Has the seller answered who physically has the crate now?

18 points
JA
JaneBaker0510
Replying to MeiBennett0777

No. Repeats the agent's name. Apparently we're meant to take turns asking each other

15 points

Discussion closed

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