Our FR5 housing clip misses the carrier condition at the wait

GraceArcher0407 · 2 Jan 2026, 07:18 UTC

Closed
GR
GraceArcher0407
Support wants more than the stopped FR5 in our housing-loading clip. The package came through an Alibaba seller. I have the occurrence and job identified, but the carrier is outside the frame. What should accompany that video?

9 replies

RA
RaviBrown0911
Replying to GraceArcher0407

Get the ordinary wait condition from the program owner and match its history to that occurrence. Include the fitted carrier and its actual state, with enough lead-in to see what changed

6 points
GR
GraceArcher0407
Replying to RaviBrown0911

Matched history is back. The fitted carrier's seated input drops before the wait. Earlier footage shows the carrier move slightly as the tray is loaded. Maintenance has the carrier reference and clip.

-1 points
HE
HenryBaker0438
Replying to GraceArcher0407

Does that happen with one tray, or with different trays on the same carrier?

12 points
GR
GraceArcher0407
Replying to HenryBaker0438

Two identified trays on that carrier. Same job version in both captures. Not claiming the trays are interchangeable beyond those observations.

9 points
RA
RaviBrown0911
Replying to GraceArcher0407

Have maintenance compare the intended carrier location and its seated indication with that movement. It gives them somewhere specific to look before another pickup change gets suggested

5 points
HE
HenryBaker0438
Replying to GraceArcher0407

Can a tray look loaded while the carrier itself is short of its intended seat?

7 points
GR
GraceArcher0407
Replying to HenryBaker0438

Yes. Maintenance found the carrier locating stop loose; the tray could look correct from the front while the carrier shifted. They have repaired it and checked the location and indication together.

16 points
GR
GraceArcher0407
Replying to GraceArcher0407

Supervised verification completed with both identified trays. Carrier stayed seated, the input stayed present and the earlier wait did not recur. No pickup correction needed. The repair and checked scope are in the handover.

4 points
RA
RaviBrown0911
Replying to GraceArcher0407

Can the loader see the carrier's correct seat in the revised setup check, Grace? They were looking at the tray before; worth making that extra distinction usable from their side

22 points

Discussion closed

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