HassanAli0182 · 4 Sept 2026, 20:34 UTC
The collecting carrier or forwarder needs to confirm acceptance against your consignment; the seller's label screenshot does not establish that somebody collected a crate.
9 pointsSeller says a forwarder collected it. The number supplied belongs to the final delivery carrier.
11 pointsThen ask for the forwarder's receipt and the link between its shipment reference and that final-carrier number; an intermediate leg could explain the scan gap.
10 pointsCould still be waiting at the seller. The intermediate leg is only a possibility.
22 pointsAgreed. No forwarder name in the messages I've received. I've requested it and the receipt.
10 pointsThat should give you something checkable instead of another picture of the same label.
7 pointsI meant it as a possible explanation, not confirmation of dispatch; the handover evidence is still missing either way.
13 pointsDoes the seller's order page list separate parcels for the arm and mounting plate? A tracking reference for one package may not answer where the complete order is.
-7 pointsInclude the agreed packing list in that query, so the forwarder's receipt can be checked against the package identities rather than just a total quantity.
8 pointsThe installation booking is a separate decision. Or more precisely, evidence that one carrier accepted freight would still not give you a dependable arrival date. Avoid presenting a collection receipt to your installer as a delivery commitment.
10 pointsYes, shipment location and an installation date require different information; first establish who physically holds the order and which packages their record covers.
11 pointsPacking list has two package identifiers. Added both to the request. No collection evidence yet.
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