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Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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What should a useful connector mismatch report include? - loading empty assembly fixtures

RebeccaBrown0952 · 20 points · Buying robots from China · 1 Sept 2026
6repliesA

Universal Robots UR5e: Shifted supports and visible damage: where do I start?

AmaraBennett0774 · 6 points · Buying robots from China · 1 Sept 2026
6repliesO

What should a useful connector mismatch report include? (transferring fixture samples)

OwenBrown0921 · 32 points · Buying robots from China · 1 Sept 2026
6repliesJ

Two freight references and no clear location (sorting lightweight components)

JonasCarter0981 · 11 points · Buying robots from China · 1 Sept 2026
6repliesN

The order includes the gripper mounting plate, but neither item has confirmed dispatch (loading inspection trays)

NinaAdams0153 · 23 points · Buying robots from China · 1 Sept 2026
19repliesC

Our imported handling package stops intermittently (tray unloading)

ChloeAllen0309 · 24 points · Buying robots from China · 1 Sept 2026
11repliesN

My phone video hasn't been enough to diagnose this stop

NadiaBrooks0813 · 26 points · Buying robots from China · 1 Sept 2026
11repliesM

Universal Robots UR5e: Does a warehouse reference mean the robot is there?

MinaBennett0772 · 32 points · Buying robots from China · 1 Sept 2026
19repliesW

A compact prototype production area: The support request is open, but I'm unsure what evidence they need

WillBrown0922 · 4 points · Buying robots from China · 1 Sept 2026
1repliesE

My phone video hasn't been enough to diagnose this stop (Fairino FR10, fixture unloading)

ElliotBrooks0857 · 17 points · Buying robots from China · 1 Sept 2026
4repliesE

A bench handling station: Our imported handling package stops intermittently

ElliotBarnes0596 · 21 points · Buying robots from China · 1 Sept 2026
0repliesA

Fairino FR5: What proves delivery of the specific crate assigned to the tooling kit?

AmyCarter0989 · 28 points · Buying robots from China · 1 Sept 2026
4repliesT

Small handling station: How do I ask for a useful status on returned the gripper controller?

ThomasAllen0277 · 7 points · Buying robots from China · 1 Sept 2026
20repliesT

Seller says handed over, freight agent says not received (Fairino FR10, sorting lightweight components)

ThomasBennett0712 · 5 points · Buying robots from China · 31 Aug 2026
2repliesC

A tracking number hasn't cleared up our delivery question (Universal Robots UR5e, grouping lightweight test pieces)

CalebAdams0145 · 27 points · Buying robots from China · 31 Aug 2026
10repliesA

What should I send support about these intermittent Fairino FR10 stops? (tray loading)

AdaChan1086 · 9 points · Buying robots from China · 31 Aug 2026
2repliesN

How should I document the damage near the tool interface cover? (Fairino FR10, sorting molded test pieces)

NoahCarter0977 · 30 points · Buying robots from China · 31 Aug 2026
19repliesE

Nobody has located our missing crate by its identifier (Universal Robots UR5e, loading inspection trays)

EmmaAbbott0028 · 12 points · Buying robots from China · 31 Aug 2026
20repliesN

What proves delivery of the specific crate assigned to the controller package? - placing samples in fixtures

NinaAdams0153 · 12 points · Buying robots from China · 31 Aug 2026
8repliesC

Does a warehouse reference mean the robot is there? (Universal Robots UR5e, transferring sample trays)

ClaraBarnes0524 · 0 points · Buying robots from China · 31 Aug 2026
19replies